Tewwie Privacy Policy

Last Updated: February 2nd, 2024

Welcome to Tewwie. Below, you'll find our Privacy Policy. It explains how our company and its affiliates (collectively “we” and “us”) use, collect, and disclose personal information and data we collect from you and about you. This policy applies to every type of interaction we may have with you, including emails and the use of our website. As a general practice, we never sell personal information or data to marketing firms, and we limit data sharing to purposes related to providing our Services and fulfilling our legal obligations.:

PRIVACY POLICY AGREEMENT

This Privacy Policy describes how Tewwie LLC ("Tewwie", "we", "us", or "our"), collect, use and disclose personal information we collect from you and about you. It applies to all of the interactions we may have with you including your use of our website, telephone calls, email exchanges, etc. Because this Privacy Policy is part of our Terms of Service, it governs your use of our services and products (“Services”) and, by using our Services, you accept the terms of this Privacy Policy.

What Information Do We Collect?

The types of information we may collect about you include:

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  1. User information, including:
    1. Email address;
    2. First name and last name;
    3. Phone number;
    4. Address, state, province, ZIP/postal code, city;
    5. Your name and email address when you engage with us for email support.
  2. Information from email messages stored in or sent to the email accounts you provide to us, or that you otherwise provide to us, including:
    1. Order information, including any shipping and/or billing addresses;
    2. Product information, including names and descriptors.
  3. Any other Personal Data where you have given us your express permission.

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at admin@tewwie.com.

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through a mobile device (“Usage Data”).

This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Tracking Cookies Data

We use cookies to track the activity on our Service and help personalize your online experience. A cookie is a text file that is placed on your device by a web server. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. If you register an account with us, a cookie allows us to recall your specific information on subsequent visits. This facilitates the process of recalling your personal information so that when you return to our website, the information you previously provided can be easily retrieved. Most web browsers automatically accept cookies, but you can typically modify your browser settings to decline cookies if you want to. If you choose not to allow cookies, this may impact your ability to log into your account or experience the full interactive features of our Services.

Other Data

While using our Service, we may also collect the following information: sex, age, date of birth, registration at place of residence and actual address, telephone number and other data.

How Do We Use Your Information?

In general, we use the information we collect about you to provide the best services we can. We also use that information to help us personalize and improve your experience with our website. We may also use the information in the following ways:

  1. to provide and maintain our Service;
  2. to notify you about changes to our Service;
  3. to allow you to participate in interactive features of our Service when you choose to do so;
  4. to provide customer support;
  5. to gather analysis or valuable information so that we can improve our Service;
  6. to monitor the usage of our Service;
  7. to detect, prevent and address technical issues;
  8. to fulfill any other purpose for which you provide it;
  9. to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
  10. to fulfill our legal obligations, for example to respond to subpoenas and other legal requests for information, or for the purpose of detecting fraud or other suspicious activity
  11. to provide you with notices about your account and/or subscription, including important dates, email-instructions, etc.;
  12. to provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;
  13. in any other way we may describe when you provide the information for any other purpose with your consent.

Who Do We Share Your Information With?

Except as disclosed in this Privacy Policy, we do not disclose personal information to any companies not part of Tewwie, its parent, subsidiaries, affiliates, business partners, or related entities. Although we may provide some personal information to certain service providers and other third parties, in no event will we sell your personal information as part of a customer list or similar transaction for unrelated parties to independently market to you.

Service Providers. We may share personal information with agents, affiliates, partners, professionals or other third parties that perform functions on our behalf, such as analytics, credit card processing, etc. These are the services we can't provide internally. These entities have access to the personal information needed to perform their functions and are obligated to maintain the confidentiality and security of that personal information. Service providers are not authorized to use the information we share with them for any purpose other than providing services to us or to you. Some examples of service providers we may use are described below.

Required by Law. We may disclose information as required by law, such as in response to a subpoena, a lawful request by a public authority, including to meet national security or law enforcement requirements, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a legal request.

Payments

In some cases we provide paid products and/or services, or provide the ability for payouts to product or service providers. In those cases, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

How Do We Keep Your Information Secure?

At Tewwie, we strive to protect your personal information and data. Here's how we try do do that:

Personal information collected by the site is stored in operating environments that are not available to the public.

We request proof of identity before disclosing your personal information.

We ask for certain client identifiers or other information in order to verify your identity before conducting the transactions you have requested.

Please understand that while we try our best to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. That's why we review and update our security procedures, technology, and methods to secure information.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Retention Period

At a minimum, we will retain your Personal Information and Sensitive Personal Information for as long as needed to provide you Services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may maintain some or all of this information in our archives even after it has been removed from the site. After any such service is concluded, any such information collected will be retained for the maximum amount allowed by law and/or subject to exemptions under the GDPR, CCPA and CPRA 1798.145 (a)(1), (3), (4),(5),(6),(7). and/or (b).

INFORMATION FOR CALIFORNIA RESIDENTS

The California legislature marked the start of 2020 by enacting the toughest privacy law in the country. The California Consumer Protection Act of 2018 (CCPA) followed by the California Privacy Rights Act of 2020 (CPRA) which granted California consumers a host of new rights concerning digital privacy and personal data, including the right to review any personal information collected by businesses, opt out of personal data sales, and request that a business delete personal information. Additionally, consumers have the right to receive equal treatment and pricing when exercising these rights.

We do not, and will not, sell or share your information to third-parties (as defined in the CPRA).

WE DO NOT share your personal information that is intended to or result in targeted advertising.

We already limit the use of any Sensitive Personal Information we gather from you to that which is necessary to perform the services and/or goods you hired us to perform but you have the right to request us to “Limit the use of Sensitive Personal Information.” Sensitive personal information includes: a social security number, account log in information, financial information, geo-location, racial or ethnic origin, religious beliefs, sexual orientation, health information, bio-metrics, and the contents of communications to us, unless the we were the intended recipient of the communication. This is not an absolute right, and we may decline to limit the use of Sensitive Personal Information under a qualifying exemption.

You have the right to request copies of your personal data.

You have the right to request that any information you believe is incomplete or inaccurate to be corrected.

Non-Discrimination.

If you exercise your rights under the California Consumer Privacy Act of 2018 (CCPA), California Privacy Rights Act of 2020 (CPRA) or the General Data Protection Regulation (GDPR), we will not provide discriminatory treatment to you.

If you would like to submit a request concerning your data, you can email us at admin@tewwie.com.

After you submit the request, you will be asked to verify your email address and you may also be asked to provide additional information in order to verify your identity. We will attempt to verify your identity by asking for information that matches the information that we have previously collected about you. Where this is not possible, we may request that you submit additional documentation for verification. Please note that, in accordance with California law, we will not be able to satisfy your request until we have verified your identity.

You may designate an authorized agent to make a request on your behalf. In order to designate an authorized agent to make a request, you must provide us with your written permission for the agent to make the request on your behalf, or provide us with a signed power of attorney. We will also need to verify valid government issued identification for both you and the agent.

NOTICE TO NON U.S. USERS

If you are located outside of the United States of America, you should be aware that your personal information will be transferred to the United States of America, the laws of which may differ from the laws of your country. If you are located in a country outside of the United States of America and voluntarily submit personal information to us, you thereby consent to the general use of such information as provided in this Privacy Policy, Cookie Policy, Cookie Consent and to the transfer of that information to, and/or storage or processing of that information in, the United States of America and you understand that your information may be available to government authorities under lawful orders and laws applicable there. By requesting our Services, you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have different data protection rules than those of your country.

This site is intended for use in the United States of America. We attempt to protect the personal information of all users of our site and we attempt to comply with local data protection laws to the extent they apply to our Services, but our site is targeted to United States citizens and our policies are directed at compliance with those laws.

Children's Privacy

‍Our Service does not address anyone under the age of 16 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at admin@tewwie.com.